Sam Hayfield
We were really impressed with the communication and efficiency of Vale's service. Really refreshing to be given an accurate delivery time, and the delivery team were great. Highly recommended.
Loosecanons
Local GuideLovely, patient staff helped us choose our piano. Plus they can put new life into your old piano. Thank you
kay escott
we bought our piano back in February and yesterday had our first tuning (free of charge) The service from Vale Pianos, throughout the whole process, has been excellent. From great advice when choosing the correct piano for us, (with absolutely no pressure to buy) to a very smooth delivery with people who clearly knew how to safely manoeuvre a piano & finally to the tuning of the piano yesterday, it has been a pleasure to deal with everyone at Vale. Thank you
David Hardwicke
Local GuideHad a brilliant piano lesson with Richard. I have tried learning the piano over the years and am 72 now. Very relaxed and explained well. Organised the tuning of our ancient piano as well.
Esther Kezia Thorpe
Local GuideSuperb service. I was after a digital piano as close to the 'real thing' as possible, and Ed helped explain all the different options and find one that was right for me. The team delivered the piano just hours after paying, and made sure it was all set up properly. Very impressed with the speed and quality of service.
Gill and Tim Ward
Very knowledgeable and helpful with the piano sale. They were understanding and stored the instrument for us until our building work was completed. Great communication via email and they ensured delivery to suit us, manoeuvring the piano skillfully up steps and round a tight corner. Great service and very helpful.
Adam R
Local GuideAugust 2021 - Wonderfully welcoming and helpful staff. Great range of used and new pianos, all well presented and in excellent condition. Making an appointment using the website contact form was straightforward. I was allowed to try all the instruments and was not rushed at any point. I was given good advice without any hard sell. Vale were able to get my chosen piano delivered to Liverpool within a couple of days for my sister's birthday - just outstanding! June 2022 - I returned to Vale in March 2022 to look into an instrument for myself. Once again, I was welcomed, shown around, given good advice without hard sell, and allowed as much time as I needed to try out the instruments. The staff also moved an instrument from a carpeted room to one with hard floors so I could better assess the sound of the instrument I was trying. I purchased a beautiful used Schimmel grand piano that Vale happy to keep for me for 6 weeks while building work was completed in my home. Delivery was handled brilliantly by the Vale team again. I have recommended Vale Pianos to friends, one of whom I know is very happy with the Kawai upright she purchased from them. A wonderful place - do visit them!
clive everall
Lovely Schimmel piano had made for me in walnut, arrived ahead of time. After sales communication a bit slow, very busy company.
Claire Swallow
We had a really enjoyable visit. We were able to relax and enjoy playing the vast range of pianos without feeling any pressure to purchase. Advice and support was readily available. Chose a piano and time of delivery was confirmed the next day. Delivery was efficient, to time and the whole experience was one we could recommend unreservedly.
Geoff Hanson
Great to deal with, everything on-time. Courteous team, with good communications And as a bonus, the piano was returned looking as good as it ever has.
All 63 of our Google reviews, word for word (translations by Google where noted). View them on Google
See, hear and play our pianos for yourself at our family-run showroom on Throckmorton Road, near Pershore. Ask us anything; there is never any pressure to buy.
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