From choosing your first piano to planning delivery, we’re here to help. Start with the answers below or explore our detailed advice guides.
An acoustic piano makes sound with hammers and strings; a digital piano uses electronic sound and offers headphone playing. We can help you compare touch, sound, space and the way you practise.
Try the key action, speakers, headphones and pedals. Features vary by model, so we recommend comparing the instruments rather than specifications alone.
Some hybrids combine an acoustic piano with a silent system; others have acoustic-style actions but entirely digital sound. Our guide explains the differences.
We fit Kawai digital pianos into traditional piano cases. Contact us to discuss your case and its suitability before making plans.
Yes. We believe trying pianos in person is the best way to find the right one. Contact us to discuss what you would like to try and confirm availability before travelling.
Monday and Tuesday visits are by appointment. We are open Wednesday to Saturday, 10am–5:30pm, and closed on Sundays. Please check our contact page for holiday opening hours.
We don’t sell pianos online. Please get in touch to arrange a visit or discuss availability and delivery.
We quote each delivery individually. Please contact us with the delivery address and any access details, including steps, stairs, narrow doorways or parking.
Keep your piano away from radiators and other heat sources. Try to avoid fluctuating heat and humidity, which can affect tuning stability. Ask us about protection if you have underfloor heating.
We generally recommend tuning every six months for most domestic situations. Your piano and its environment may need individual advice.
Call 01386 860419 or send us a message. We’re happy to help.
