Google reviews

What our customers say

4.9

63 reviews on Google

Profile photo of JASON MOORE

JASON MOORE

Local Guide
★★★★★
October 10, 2025

A great place to spend an hour or so trying out a number of pianos. The wife didn't find exactly what she was looking for this time though!

Reply from Vale Pianos

Posted on Google
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Karen Stephens

★★★★★
October 9, 2025

Craig, Ed and Linda were just fantastic. Nothing was too much trouble and I now have my beautiful Kawai Grand in my house sounding gorgeous. Cannot rate highly enough. Thank you guys

Reply from Vale Pianos

Thank you for letting us know that you had such a wonderful experience with us and we wish you many years of enjoyment from your piano.

Posted on Google
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peter wilderspin

★★★★★
October 8, 2025

excellent advice no pushy sales the owner played all the pianos for my wife as she had no experience in piano playing enabling her to make a choice which was a Kawai digital. Now with a few lessons under her belt I cant keep her off it!! would highly recommend Vale Pianos

Reply from Vale Pianos

Thank you for taking the time to leave us such a wonderful review! We hope your wife continues to progress and enjoy the new piano.

Posted on Google
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james vollans

Local Guide
★★★★★
October 16, 2024

Reply from Vale Pianos

Thank you for the review!

Posted on Google
Profile photo of Julia Balsdon

Julia Balsdon

★★★★★
October 10, 2024

Such a wide choice of secondhand & new pianos. Excellent, knowledgeable staff. We spent a wonderful morning there trying all sorts of pianos before making our choice. The delivery was great too.

Reply from Vale Pianos

Posted on Google
Profile photo of Kerry Wray

Kerry Wray

Local Guide
★★★★★
October 9, 2024

Great teacher, my daughter has only had lessons for a few months now but her progress is outstanding and her love of the piano increases each week

Reply from Vale Pianos

Thank you for the lovely review, glad your daughter is enjoying the lessons!

Posted on Google
Profile photo of Judy Dobbins

Judy Dobbins

Local Guide
★★★★★
October 8, 2024

I go to lessons with Richard at Vale Pianos and really enjoy going. Richard is a brilliant piano teacher. Would like to wish every one at Vale Pianos A Very Happy New Year.

Reply from Vale Pianos

Hi Judy, thank you for leaving a review and really pleased to hear that you got on so well with the taster lesson.

Posted on Google
Profile photo of Meritxell de la Tour

Meritxell de la Tour

★★★★★
October 7, 2024

Fabulous piano shop with excellent customer service...my dad had early dementia and they always also gave me the headsup re: piano tuning appointments. Even went as far as to extremely diplomatically let me know when a family member was trying to sell my dad's piano behind his back :-) :-)

Reply from Vale Pianos

Thank you for the review, we appreciate your review.

Posted on Google
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bom bom Leong

Local Guide
★★★★★
October 16, 2023

Reply from Vale Pianos

Posted on Google
Profile photo of Stuart Danby

Stuart Danby

Local Guide
★★★★★
October 10, 2023

Lovely, helpful people with a second to none showroom!

Reply from Vale Pianos

Thank you for leaving such a excellent review Stuart, we are so pleased you enjoyed your visit with us.

Posted on Google
Profile photo of Neil Hughes

Neil Hughes

★★★★★
October 9, 2023

Vale Pianos carried a tremendous refurb of my old piano, installing a digital keyboard in the old frame. They were so careful with the work and involved me whenever there were queries. They also preserved for me various parts of the old mechanism, which had manufacturer's details and dates stamped on them. I would thoroughly recommend them.

Reply from Vale Pianos

Thank you Neil... it was a pleasure to convert such a beautiful old piano to digital and give it a new lease of life for you!

Posted on Google
Profile photo of Fran Page

Fran Page

★★★★★
October 10, 2022

Wonderful company. Highly knowledgable staff who really care about pianos and you as an individual customer. I'm delighted with my piano, and they even gave me a box of plums from their orchard!

Reply from Vale Pianos

Hi Frances, Thank you for sharing your experience and that you are delighted with your piano. Glad to hear you enjoyed the plums.

Posted on Google

All 63 of our Google reviews, word for word (translations by Google where noted). View them on Google

Visit our showroom

See, hear and play our pianos for yourself at our family-run showroom on Throckmorton Road, near Pershore. Ask us anything; there is never any pressure to buy.

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